FAQ

Processing time is usually 1-2 business days depending on the number of clothes and the service type chosen. We will provide an estimated time when you drop off your clothes.

Yes, we accept clothes made of special fabrics such as silk, cotton, and others. However, please inform us of the fabric type before sending to adjust the washing process accordingly.

You can order laundry services by visiting our store in Cilacap directly, or by contacting us via phone/WhatsApp. We also offer pickup and delivery services for your convenience.

Yes, we use eco-friendly cleaning materials that do not damage clothes. We are committed to maintaining the quality of your clothes while preserving the environment.

No, pickup and delivery services are included in our standard pricing. There are no extra charges for this service.

If your clothes are damaged due to our mistake, we will take full responsibility. Please contact us immediately for further assistance.